The store will not work correctly when cookies are disabled.
My Cart

20% Off With NURSESWEEK View Offers

Skip to Content
  • Help

    • Sign In
    • New customer? Sign Up
  • Redeem Your Code
  • Register
Toggle Nav Springer Publishing Company
  • Compare Products
Browse
  • Subject
    • Behavioral Sciences
      • Counseling
        • Exam Prep and Study Tools
        • General Counseling
        • Mental Health Counseling
        • Rehabilitation Counseling
        • School Counseling
      • EMDR
      • Gerontology
        • Advanced Practice
        • Gerontology Education
      • Psychology
        • Exam Prep and Study Tools
        • School Psychology
      • Social Work
        • Advanced Practice
        • Exam Prep and Study Tools
        • Social Work Education
    • Health Sciences
      • Exam Prep and Study Tools
      • Health Care Administration and Management
      • Public Health
    • Medicine
      • Consumer Health
        • Cancer
        • Diabetes
        • Lifestyle and General Health
        • Neurology
      • Neurology
        • Exam Prep and Study Tools
      • Oncology
        • Exam Prep and Study Tools
        • Medical Oncology
        • Radiation Oncology
      • Other Specialties
      • Physical Medicine and Rehabilitation
        • Exam Prep and Study Tools
    • Nursing
      • Administration, Management, and Leadership
      • Advanced Practice
        • Critical Care, Acute Care, and Emergency
        • Family and Adult-Gerontology Primary Care
        • Other
        • Pediatrics and Neonatal
        • Women's Health, Obstetrics, and Midwifery
      • Clinical Nursing
      • Critical Care, Acute Care, and Emergency
      • Doctor of Nursing Practice
      • Exam Prep and Study Tools
        • Advanced Practice
        • Non-clinical
        • RN Clinical
      • Geriatrics and Gerontology
      • Nursing Education
      • Professional Issues and Trends
      • Research, Theory, and Measurement
      • Special Topics
      • Undergraduate Nursing
    • Physician Assistant
      • Exam Prep and Study Tools
  • Resources
    • Students
    • Educators
    • Partners & Institutions
    • Authors
    • Advertisers
    • Events & Webinars
    • How to Redeem Digital Access
  • Content
    • All Products
    • Books
    • Exam Prep
    • Reference Works
    • Journals
    • Blog
    • Videos
  • Exam Prep
    • Nursing
    • Behavioral Science
    • Health Sciences
    • Medicine
    • Free Quizzes
    • University Solutions

Teaching Cultural Competence in Nursing and Health Care

Inquiry, Action, and Innovation

Skip to the end of the images gallery
main product photo
Skip to the beginning of the images gallery
Read a sample chapter

Teaching Cultural Competence in Nursing and Health Care

Inquiry, Action, and Innovation

Third Edition
Print
$105.00
In stock
Request desk copy
Author

Marianne R. Jeffreys, EdD, RN

Read a sample chapter
Description

Based on proven research, this book is a unique book for those working in academic settings, health care institutions, employee education, and nursing and health care organizations and associations. Updated with new evidence-based strategies, interactive book features, and expanded ready-toapply strategies and exemplars, this new edition offers a systematic, comprehensive approach for planning, implementing, and evaluating cultural competence education strategies and programs.

New and expanded chapters address curriculum, train-the-trainer programs, and continuing education; traditional classroom, hybrid, and online courses;clinical settings, immersion experiences, service learning, simulation, and nursing skills labs; professional networking; and multicultural workplace harmony and cultural safety. Included are educational activities for academic, health care agency, and professional association settings. Real-life scenarios, integrated reflection boxes, easy-to-apply action steps, educator- in-action vignettes, research exhibit boxes, toolkit resource boxes, an accompanying digital toolkit, references, and discussion questions help readers to fully integrate the book's content. An appendix lists over 50 studies from around the world utilizing the Cultural Competence and Confidence (CCC) model and its corresponding questionnaires (contained in the toolkit). The text provides valuable information and resources to assist academic programs and health care institutions meet accreditation requirements and for institutions trying to obtain Magnet status.

NEW TO THE THIRD EDITION:

  • Updated and revised model to guide cultural competence education
  • Reorganized to address cultural competence in a variety of environments
  • Expanded ready-to-apply strategies and exemplars
  • A wealth of updated and revised information and research
  • New and expanded chapters on curriculum and varied learning modalities
  • New information on clinical settings, immersion experiences, service learning, simulation, nursing skills labs, and hybrid and online education
  • Real-life scenarios, reflection boxes, easy-to-apply action steps, toolkit resource boxes, and discussion questions

ALSO AVAILABLE:

Doctoral students, instructors, institutions, and others who want to take it a step further can purchase the Cultural Competence Education Resource Toolkit permission license. Purchase of a toolkit license allows the user to utilize any of the 23 toolkit items in a research study and/or an educational programfor the specified time period. The toolkit includes psychometrically validated questionnaires and other tools essential for the measurement and evaluationof cultural competence and the effectiveness of educational strategies.

Contents

Contents

Contributors

Preface

PART I. GETTING STARTED

1. Overview of Key Issues and Concerns, with contributions from Kevin Antoine

2. Dynamics of Diversity: Becoming Better Health Care Providers Through Cultural Competence

3. A Model to Guide Cultural Competence Education

PART II. TOOLS FOR ASSESSMENT AND EVALUATION

4. Transcultural Self-Efficacy Tool (TSET), with contributions from Fatma Bas¸alan .Iz, Ayla Baylk Temel, Jing Chen, Mark Fridline, Faye J. Grund, Margaret M. Halter, Maria Malliarou, Carol Reece, Pavlos Sarafis, Sharon See, and Lisa Young

5. A Guide for Interpreting Learners’ Transcultural Self-Efficacy (TSE) Perceptions, Identifying At-Risk Individuals, and Avoiding Pitfalls

6. Cultural Competence Clinical Evaluation Tool (CCCET) and Clinical Setting Assessment Tool–Diversity and Disparity (CSAT–DD), with contributions from Enis Dogan and Lynn Schmidt

PART III. EDUCATIONAL ACTIVITIES FOR EASY APPLICATION: ACADEMIC SETTINGS

7. Academic Settings: General Overview, Faculty Self-Assessment, and Curriculum Evaluation, with contributions from Phyllis D. Barham, Richardean Benjamin, Patricia Burrell, Phyllis M. Eaton, Grace Hoyer, Kay Palmer, Carolyn M. Rutledge, Joanne K. Singleton, Jason T. Slyer, and Lynn Wiles

8. Enhancing Cultural Competence: Face-to-Face Classrooms, Hybrid, and Online Courses, with contributions from Theresa M. Adams and Kathleen M. Nevel

9. Enhancing Cultural Competence: Clinical Settings, Immersion Experiences, Service-Learning, Simulation, and Nursing Skills Laboratory, with contributions from Roxanne Amerson, Susan Fancher, Rachelle Larsen, Polly M. McArthur, Sandra J. Mixer, LuAnn Reif, and Monique Rogers-Walker

10. Case Exemplar: Linking Strategies—Spotlight on the Cultural Discovery Integrated Approach, with contributions from Mary O’Donnell and Judy Xiao

11. Case Exemplar: Linking Strategies—Spotlight on the Innovative Field Trip Experience, with contributions from Lenore Bertone, Jo-Ann Douglas, Vivien Li, and Sara Newman

12. Faculty Advisement and Helpfulness: A Culturally Congruent Approach

PART IV. EDUCATIONAL ACTIVITIES FOR EASY APPLICATION: HEALTH CARE INSTITUTIONS

13. Health Care Institutions: General Overview, Inquiry, Action, and Innovation, with contributions from Carolyn Bloch, Stephen R. Marrone, and Jeanette Velez

14. Case Exemplar: Linking Strategies—Spotlight on Employee Orientation Programs to Enhance Cultural Competence, with contributions from Cynthia Karczewski

15. Case Exemplar: Linking Strategies—Spotlight on Employee In-Service Education to Enhance Cultural Competence, with contributions from Patricia Bartley-Daniele and Karen Kennedy

PART V. EDUCATIONAL ACTIVITIES FOR EASY APPLICATION: PROFESSIONAL ASSOCIATIONS, PARTNERSHIPS, AND FUTURE DIRECTIONS

16. Professional Associations: General Overview, Inquiry, Action, and Innovation, with contributions from Margaret Andrews, Eleanor T. Campbell, John Collins, Stephen R. Marrone, and Michelle Romano

17. New Priorities: Challenges and Future Directions

Appendix: Studies Involving Jeffreys’s Transcultural ­Self-Efficacy Tool (TSET) and/or Jeffreys’s Cultural Competence and Confidence (CCC) Model, with contributions from Eda Ozkara San

Index

Authors

Marianne R. Jeffreys, EdD, RN, is a professor of nursing at the City University of New York (CUNY) Graduate College and at CUNY College of Staten Island.

Instructors

Springer Publishing Connect: Your new educator hub!

As of July, 2020 all educator resources have migrated to Springer Publishing CONNECT. Here, you will find a seamless experience that includes your books and their included resources all in one place, with one log in!

What actions do you need to take?

  1. If you previously received access to educator resources on this website, you may have already received an email granting you Springer Publishing CONNECT access to our title you have adopted
  2. If not, we're here to help! Email customer service at cs@springerpub.com and we'll set up your access on Springer Publishing CONNECT. Be sure to include the book title, edition number, ISBN, and "Instructor Resources‚" in the subject line. (Please allow 2-3 business days for this to be completed)
  3. If this is a new request, click "Request Exam Copy" above and follow the instructions for access.
Product Details
Teaching Cultural Competence in Nursing and Health Care image
  • Release Date: December 1, 2015
  • Paperback / softback
  • 618 Pages
  • Trim Size: 6in x 9in
  • ISBN: 9780826119964
  • eBook ISBN: 9780826119971
Reviews
Related Products
  1. 9780826137029.jpg
    Certified Nurse Educator Q&A Flashcards
    $39.99
  2. 9780826161093.jpg
    Innovative Strategies in Teaching Nursing
    From $37.99
  3. Advanced Pediatric Assessment, Third Edition
    Advanced Pediatric Assessment, Third Edition
    From $57.99
  4. 9780826183637.jpg
    Rural Nursing, Sixth Edition
    From $52.99
  5. 9780826133045.jpg
    Encyclopedia of Nursing Research
    $241.00
  6. 9780826151551.jpg
    Fast Facts for Patient Safety in Nursing
    $50.00
  7. 9780826175090.jpg
    Nursing Research Critiques
    From $41.99
  8. 9780826155535.jpg
    Intervention Research and Evidence-Based Quality Improvement, Second Edition
    From $57.99
  9. 9780826156440.jpg
    Certified Nurse Educator (CNE®/CNE®n) Review
    $89.99
  10. 9780826134080.jpg
    Designing and Teaching Online Courses in Nursing
    $72.00
  11. 9780826144027.jpg
    A Practical Guide to Parkinson’s Disease
    $55.00
  12. 9780826194930.jpg
    Certified Academic Clinical Nurse Educator (CNE®cl) Review Manual
    $84.99
  13. 9780826155580.jpg
    Florence Nightingale, Nursing, and Health Care Today
    $61.00
  14. 9780826150394.jpg
    Study Guide to Accompany Advanced Pediatric Assessment
    From $29.99
  15. 9780826195418.jpg
    Assessing and Measuring Caring in Nursing and Health Sciences: Watson’s Caring Science Guide
    From $52.99
  16. 9780826133229.jpg
    Frameworks for Advanced Nursing Practice and Research
    $94.00
  17. 9780826178718.jpg
    Certified Nurse Educator (CNE®/CNE®n) Review (Digital Access: 6-Month Subscription)
    $89.99
  18. 9780826142795.jpg
    Teaching with Technologies in Nursing and the Health Professions
    From $41.99
  19. 9780826141446.jpg
    Grant Writing Handbook for Nurses and Health Professionals
    From $24.99
  20. 9780826188465.jpg
    Leadership and Systems Improvement for the DNP
    From $34.99
logo
  • Facebook
  • Twitter
  • Youtube
  • linkedin

© 2025 Springer Publishing Company

Our content

  • Books
  • Journals
  • Reference
  • Blog
  • Videos
  • Free Exam Prep Quizzes

Resources For

  • Students
  • Educators
  • Partners & Institutions
  • Authors
  • Advertisers

Company Info

  • Contact Us
  • Who We Are
  • Careers
  • Help
  • Permissions
  • Privacy Policy
  • Terms of Use
  • Manage Cookies

Springer Publishing is a uniquely responsive healthcare education and exam prep company specializing in nursing, social work, and behavioral and health sciences education, certification, and licensing exam prep materials. In collaboration with expert authors and educators, we create engaging and accessible digital and print textbooks, clinical references, exam prep tools, instructor resources, and journals. We are champions of growth in these professions, knowing that our work together advances careers, improves outcomes, and impacts lives.

  • Facebook
  • Twitter
  • Youtube
  • linkedin
© 2025 Springer Publishing Company