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The Cultural Competence Education Resource Toolkit, Third Edition

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The Cultural Competence Education Resource Toolkit, Third Edition

SKU# 9780826119933

Author: , Marianne R. Jeffreys EdD, RN



The Cultural Competence Education Resource Toolkit is designed to improve the ability of nurses and other health care providers to work effectively with a diverse population of patients and co-workers in a variety of settings. High-quality, cost-effective, patient-centered care within a rapidly changing multicultural world and workplace requires optimal cultural competence. The toolkit, in conjunction with Teaching Cultural Competence in Nursing and Health Care: Inquire, Action, and Innovation, provides indispensable tools and resources to achieve this goal.

Developed by Dr. Marianne R. Jeffreys, and based on her ground-breaking research, the toolkit provides a systematic way to assess cultural competence, and a means to improve it. This valuable resource can be used to assess the cultural competence in individuals or groups.

The Cultural Competence Education Resource Toolkit, Third Edition, provides a comprehensive set of hands-on, user-friendly resources for planning, implementing, and evaluating cultural competence education strategies and programs. The tools are designed to facilitate the development of optimal cultural competence for health care providers in all echelons and settings, and can be easily applied to all educations levels.

The toolkit consists of 23 distinct tools: 12 questionnaires and research resources, one model, one illustrated cultural competence pathway, and nine educational assessment and planning tools. Designed to foster optimal cultural competence, the tools will be of value to a broad range of health professionals at all levels, including researchers, educators, nurses, and other health professionals, administrators, association leaders, students, and others.

A one-year, renewable license is available, enabling the user to administrate the questionnaire and assessments to as many as 500 people. Purchasers will be asked to sign a licensing agreement.

Product Details 

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  • ISBN 13

About The Author(s) 

Marianne R. Jeffreys, EdD, RN, is a nurse educator whose grant-funded research, consultations, publications, and professional presentations encompass the topics of cultural competence, nontraditional students, student retention and achievement, self-efficacy, teaching, curriculum, and psychometrics. The first edition of her book Teaching Cultural Competence in Nursing and Health Care: Inquiry, Action, and Innovation received the AJN Book of the Year Award; she is also the author of the book Nursing Student Retention: Understanding the Process and Making a Difference, as well as articles, book chapters, and videos. Her conceptual models and questionnaires have been requested worldwide and used in various disciplines. She is currently a professor of nursing at the City University of New York (CUNY) Graduate College and at CUNY College of Staten Island.

Dr. Jeffreys received a BS in nursing from the State University of New York College at Plattsburgh and MA, MEd, and EdD degrees in nursing education from Teachers College, Columbia University. She is a Fellow of the New York Academy of Medicine. Her awards include the international Leininger Award for Excellence in Transcultural Nursing, Columbia University’s Teachers College Award for Scholarship and Research, and the Mu Upsilon Chapter of Sigma Theta Tau Excellence in Professional Nursing Award. She was named Consultant of the Month (December 2007) by the National Center for Cultural Competence. Her expertise has been requested for grant-funded projects (from, e.g., the U.S. Department of Health and Human Resources, Health Resources and Services Administration and the W.K. Kellogg Foundation), as well as for institutional and departmental workshops.