FNP Sale now only $44.95 + Free Shipping. Fast checkout with Amazon Pay! Shop Now

Quality Caring in Nursing and Health Systems, Third Edition

Double click on above image to view full picture

Zoom Out
Zoom In
Read a Sample Chapter
New Edition

Quality Caring in Nursing and Health Systems, Third Edition

SKU# 9780826181190

Implications for Clinicians, Educators, and Leaders

Author: Joanne Duffy PhD, RN, FAAN

Now available on:


Quality Caring in Nursing and Health Systems, Third Edition delivers a detailed framework of the Quality Caring Model©, a theory that analyzes the relationships among the self, the community served, patients and families, and the health care team. As the population requiring healthcare increases, so does the room for error and the demand for patient-centered care. The health system, focused on procedures, protocols, technology, and lower costs, continues to inflict unnecessary harms upon already vulnerable patients and their families. Nurses, as the largest group of health care professionals that spend the longest time with patients and families, are in a unique position to advance new relationship-centric approaches to health care. This text focuses on the practical application of the Quality Caring Model, featuring new examples of ways to embed caring into the health care environment. An abundance of practice analyses and reflective exercises reinforce the book’s content.

Written for nursing students, clinicians, educators, and leaders, this text delves into the intricacies of relational health care. Chapters apply the model to patients and families and provide optimal learning strategies to inform quality-caring competencies. Case studies, interviews, exemplars, relevant lessons, and suggested improvements woven throughout the text push the model further than theory and into practice.

New to the Third Edition:

  • Updates and clarifies the Quality Caring Model to improve the safety and quality of health systems
  • Examines the continuing quality crisis in health care
  • Demonstrates the model’s application in clinical, educational, and leadership practice
  • Includes practice analyses at the end of each chapter
  • Discusses how nurses can work in creative ways to implement caring in their practice as per IOM Future of Nursing Report
  • Provides interviews with practicing nurses reflecting the challenges and strategies needed to implement caring in our technopharmacological system

Key Features:

  • Examines the evolution of the Quality Caring Model, its key concepts, and the clinical, educational, and leadership implications for application
  • Features interviews with practicing nurses that reflect challenges and successful strategies
  • Includes case studies and practical insights from diverse community and academic health centers
  • Includes learning objectives, boxed calls to action, key summary points and reflective exercises
  • Offers user-friendly visual images and charts
  • Focuses on the challenge of creating value
  • Facilitates Magnet designation

Product Details 

  • Publication Date May 07, 2018
  • Page Count 320
  • Product Form Paperback / softback
  • ISBN 13 9780826181190
  • EISBN 9780826181251

Table of Contents 




Part I. Nursing and Health Systems

1. Quality, Caring, and Health Systems

2. Professionalism in Health Systems

3. Evolution of the Quality-Caring Model©

Part II. Practicing in Quality-Caring Health Systems

4. Humans in Relationship

5. Relationship-Centered Professional Encounters

6. Relational Capacity

7. Feeling “Cared For”

8. Practice Improvement

9. Self-Advancing Systems

Part III. Leading and Learning in Quality-Caring Health Systems

10. Leading Quality Caring

11. Learning Quality Caring

12. The Value of Quality Caring

Appendix A: Quality and Caring Resources on the Internet

Appendix B: Example Health Systems Using the Quality-Caring Model© as the Foundation for Professional Practice

Appendix C: Nursing Implications of the Quality-Caring Model©

Appendix D: Using the Caring Factors to Keep Patients Safe

Appendix E: Using the Caring Factors to Advance Quality Health Outcomes

Appendix F: Assessment of Professional Work Environments for Quality-Caring Practice

Appendix G: Potential Research Questions

Appendix H: Reflections on Practice

Appendix I: Quality-Caring Organizational Self-Assessment Tool


Editorial Review(s) 

""I enjoyed the book. It was well written, current and timely with changes in the healthcare system. The reflective questions and practice analysis were great and would be wonderful to use with students at the graduate and undergraduate levels.""

-- Doody's Medical Reviews