Delivering Culturally Competent Nursing Care, Second Edition:

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Delivering Culturally Competent Nursing Care, Second Edition:

SKU# 9780826137272

Working with Diverse and Vulnerable Populations

Author: Gloria Kersey-Matusiak PhD, RN

Now available on:


Newly revised and updated, Delivering Culturally Competent Nursing Care, Second Edition, explores the cross-cultural interactions and conflicts between nurses and the diverse array of patients they may see. Culturally competent nurses can cut through preconceptions, reduce health disparities, and deliver high-quality care as they encounter patients from a range of backgrounds and beliefs. As frontline providers for diverse populations, nurses are expected to treat each patient with empathy and respect.

This text addresses what it really means to be culturally competent in nursing practice. As representatives of specific cultural, racial, ethnic, and sociopolitical groups, nurses bring their own values, beliefs, and attitudes to all interactions with patients and with one another. Whether or not nurses choose to make their attitudes explicit, these attitudes ultimately influence the quality of care they provide to patients. The content of this book is grounded in the Staircase Model, which builds upon the nurse’s own self-assessment to identify personal limitations, find strategies to improve cultural competence, and progress to the next level. This text features case scenarios that apply the process of cultural competence to different healthcare situations.

What’s New

  • Three New Chapters
    • Chapter 12: Caring for Patients Who Are Morbidly Obese
    • Chapter 13: Caring for Veterans
    • Chapter 14: Caring for Children
  • Expanded content on caring for LGBTQIA community
  • PowerPoint slides provided for instructors

Key Features

  • Addresses AACN competencies
  • Provides easy-to-follow self-assessment using the Staircase Model
  • Learning Objectives and Key Terms are identified in each chapter
  • Overview of each chapter provides current information about trends in the United States on the topic under discussion
  • Provides an excellent cultural competency preparation for student nurses in clinical situations as well as for practicing nurses at all levels and areas of nursing
  • Presents content on immigration and transgender individuals

Product Details 

  • Publication Date November 19, 2018
  • Page Count 347
  • Product Form Paperback / softback
  • ISBN 13 9780826137272
  • EISBN 9780826137371

Table of Contents 







1. Defining Cultural Competency

Gloria Kersey-Matusiak

2. Cultural Competency Models and Guidelines

Gloria Kersey-Matusiak

3. Why Can’t They Speak Our Language?

Gloria Kersey-Matusiak


4. Cultural Considerations When the Patient’s Religious or Spiritual Needs Differ From One’s Own

Gloria Kersey-Matusiak

5. Cultural Considerations When Caring for Patients With Physical, Psychological, or Intellectual Disabilities

Ernest Bonaparte and Gloria Kersey-Matusiak

6. Cultural Considerations When the Patient Speaks a Different Language

Gloria Kersey-Matusiak

7. Cultural Considerations When Caring for the Patient Who Is Terminally Ill

Gloria Kersey-Matusiak

8. Cultural Considerations When Caring for the Geographically Displaced Client

Barbara Jones

9. Cultural Considerations When Working With LGBTQIA Patients

Claire L. Dente

10. Cultural Considerations When Caring for the New Immigrant or Refugee

Gloria Kersey-Matusiak

11. Cultural Considerations When Caring for the Poor and Uninsured

Gloria Kersey-Matusiak

12. Cultural Considerations When Caring for the Patient Who Is Morbidly Obese

Gloria Kersey-Matusiak

13. Cultural Considerations When Caring for Veterans

Gloria Kersey-Matusiak

14. Cultural Considerations When Caring for Children of Diverse Backgrounds

Catherine McGeehin Heilferty