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Developing Online Learning in the Helping Professions

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Developing Online Learning in the Helping Professions

SKU# 9780826184450

Online, Blended, and Hybrid Models

Author: Angela Carmella Smith PhD, Jeffrey M. Warren PhD, Jocelyn Taliaferro PhD, MSW, Siu-Man Raymond Ting PhD

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This hands-on guide addresses the unique challenges of educators in the helping professions who have minimal or no experience with online technologies. Written for online instructors, clinical faculty, program directors, administrators, and other educators, it describes practical and effective ways to teach material that is intrinsically based on face-to-face interaction through mediated means.

Grounded in research and the expertise of authors with years of online teaching experience, the book moves from the basics of online course delivery to more complex arenas such as preparing both instructors and students to effectively transition to online learning. The book examines a variety of online designs uniquely suited to courses in the helping professions, including such platforms as Blackboard Collaborate, Blackboard Vista, and Moodle. Moving beyond lecture-level education, the text discusses online supervision of students who are beginning field and clinical experiences, as well as ethical considerations when teaching and supervising online. Replete with abundant tips, reflective questions, checklists, timelines, and vignettes, the text also includes an entire chapter devoted to overcoming fears of the online environment for both instructor and student.


  • Addresses the unique needs and concerns of online teaching and training in the helping professions
  • Provides examples of course content at multiple levels and practice settings
  • Includes practical tips, reflective questions, checklists, course design timelines, and vignettes to support the reader at all stages of teaching online
  • Defines key terms and definitions
  • Considers common pitfalls to avoid

Product Details 

  • Publication Date February 20, 2018
  • Page Count 218
  • Product Form Paperback / softback
  • ISBN 13 9780826184450
  • EISBN 9780826184467

About The Author(s) 

Angie Smith has been teaching online within the helping professions for seven years. She is a teaching associate professor at North Carolina State University, assisted in the development of the Online Counselor Education Master’s Program at North Carolina State University, and coordinator as well as advisor of the College Counseling online program. She is a National Certified Counselor (NCC), Licensed Professional Counselor (LPC), and Licensed Professional Counselor-Supervisor (LPC-S) in North Carolina.

Jeffrey M. Warren, PhD, is an associate professor and chair of the Department of Educational Leadership and Counseling at the University of North Carolina at Pembroke. In 2013, Jeff received the Outstanding Scholar Endowed Award for Research from The Professional Counselor, the journal of the National Board for Certified Counselors (NBCC). The North Carolina Counseling Association recognized him as the 2016 recipient of the Professional Writing and Research Award. Jeff is a National Certified Counselor (NCC), a National Certified School Counselor (NCSC), and holds licensure as a professional school counselor and Licensed Professional Counselor Supervisor (LPCS).

Siu-Man “Raymond” Ting is a professor of counseling, program coordinator of the counselor education program, and the Director of Graduate Programs of the Department of Education Leadership, Policy and Human Development, North Carolina State University.

Jocelyn DeVance Taliaferro is an Associate Professor in the North Carolina State University Department of Social Work. Dr. Taliaferro’s current research interests include nonprofit lobbying and teaching using contemporary television. Her work appears in the Journal of Child and Family Social Work, the Journal of Policy Practice, Administration in Social Work and Education, and Urban Society. She recently completed a book on teaching social policy using the HBO special The Wire. Prior to her life in academia, Jocelyn spent more than 15 years in the field of social work and nonprofit administration, which included Middle and Senior Management positions. Dr. Taliaferro has been an active member on several nonprofit boards of directors in Washington DC, Maryland, Delaware, and North Carolina as well as Secretary and later Chair of the Baltimore City Mayor’s Mental Health Advisory Committee. She has been teaching online and hybrid courses since 2006.

Table of Contents 



Foreword, Karen Bullock, PhD, LCSW



1. Introduction to Online Teaching in the Helping Professions: Where Do You Fit In?

Overarching Questions

Why Online Education?

Online Education in the Helping Professions

Guided Prompts



2. Learning the Online Teaching Language: Key Terms and Definitions

Reflective Checklist

Delivery Modes of Online Instruction

Learning Management Systems

Online Tools for Learning

Online Instruction: Is It Good for the Instructor?

Glossary of Useful Terms and Concepts

Reflective Questions



3. Helping the Helper: Allaying Fears of the Online Environment

Overarching Questions


Allay Your Fears

Strategies for Reducing Instructor Anxieties

Strategies for Supporting Anxious Students




4. Meeting Students Where They Are At: Staying Student Focused

Overarching Questions

Guided Prompts


Learning Theory

Understanding Student Voices

Reflective Questions

Guided Reflection

5. Drawing From the Research: A Cursory Overview


Overarching Questions

Early Studies

Online Learning in Helping Professions Education

Ethical Issues

Online Learning Technology

Teaching Clinical Skills and Supervision


6. Roadmap to Online Instruction in the Helping Professions: Practical Steps and Considerations for Success


Overarching Questions

So You Want to Be an Online Instructor . . .

Reflective Questions




7. Student-Focused Classroom: Resources for Helping Your Students to Be Successful Online Learners


Overarching Questions

Reflective Checklist for Your Students

Before the Semester: Preparing Students

During the Semester

After the Semester

Rules for Students Using the Discussion Boards and Forum

8. What We’ve Learned: Tips and Tricks

Overarching Questions

Learning Your LMS and Online Tools

Pedagogy and Technology

Managing Common Red-Flag Questions From Students

Begin Well

Relationship and Communication

Response Time

Experiential Learning: Practicum, Internships, and Beyond


Engagement and Interactivity

Managing and Encouraging Student Initiative

Grades and Grading

Advising: Efficiency and Streamlining Online

Accessibility for All Students


9. Tips and Stories From Instructors In the Helping Professions

Three Ways to Engage in the Asynchronous Online Environment

The Innovative Instructor

Yet Another Mail Merge and Smore

Play Therapy Online and Icebreaker Turned Class Directory

Useful Online Tools: Concept Mapping, Bulletin Boards, Video Assessment

Meaningful Classroom Activities Online

Creative Use of Video

Interactive Theory Education and Recreating In Vivo Role-Play Online

Code of Ethics and Confidentiality Statement

Role-Play Activity for Synchronous and Asynchronous Courses

Our Online Slumber Party: Practicum Group Supervision

The STEPs to Taking Progress Notes

Distance Teaching Ideas

Service Learning Online


Online Resources for the Helping Professional

Reflective Questions

10. What NOT to Do: Mistakes, Glitches, and Lessons Learned the Hard Way


Reflective Questions

Mistakes, Glitches, and Lesson Learned

Guided Reflections

11. Ethical Considerations for Online Instruction in the Helping Professions

Overarching Questions


Codes of Ethics for Instructors

Ethical Standards Across the Helping Professions

Ethical Considerations for Instructors

Accountability to Learning

Academic Integrity, Ethical Dilemmas, and Students

Comparable Coursework

Opportunities for Practice

Ethical Decision-Making Models



12. Building Community Through Intentional Design: A Course Model

Bethany Virginia Smith and Jakia Salam

Overarching Questions

Overcoming Student Fear and Anxiety

Highlights of Instructional Challenges and Solutions

Building of an Online Community

Develop a Safe Environment for Students

Experiential Learning

Blackboard Collaborate: Group Counseling Sessions Online

Active Learning Strategies and TPACK

Tools and Resources to Promote Intentional Design

Web Conferencing Tools


Reflective Questions



13. Pedagogy and Technology in the Helping Professions: Now and in the Future


Overarching Questions

Ethical Considerations With Technology

Licensure and Certification

Current and Developing Technology for the Future Blogs

Google Suite


Student Engagement

Digital Storytelling

Video Journaling

Interactive Tools

Recordings, Videos, and Screencasting

Distance Counseling and Therapy

Stay Organized!


14. You Are a Helping Professional! You Can Do This: Conclusion and Encouraging Final Thoughts

Jeffrey M. Warren

Siu-Man R. Ting

Jocelyn D. Taliaferro

Angie C. Smith

Mosaic and Wrap-Up

Reflective Questions

Getting Started Checklist

Planning Timeline Checklist

One Month (or Less) Before the First Day of Class

The First Day of the Semester

One Week Into the Semester


End of Term