Develop the Skills to Become an Effective Health Services Manager! 

Includes CourseConnect: Know It. Use It. Test It. – The Smarter Way to Learn and Succeed!

Designed for current and future health services managers, this accessible and engaging text blends foundational management competencies with career-building insights. The book dives into all the core health management domains including leadership, ethics, population health, finance, HR, project management, and more with examples drawn from diverse healthcare settings. Professional reflections and career content help readers build both confidence and empathy in their journey toward impactful and valuable careers. Know, use, and test your understanding of course content with CourseConnect—an interactive learning platform included with your print purchase.  

Key Features:  

• Integrates core management functions with evolving topics like professionalism, community collaboration, evidence-based management and health equity,

• Equips students and professionals with the necessary skills and mindset to succeed in real-world health services management roles,

• Career boxes, development reflection prompts, and more than 30 informational interviews guide students toward professional growth and applied learning,

• Written with Generation Z learners in mind by an expert committed to education and the future of healthcare leadership,

• Instructor Resources include an Instructor’s Manual, PowerPoint slides, a Test Bank, and more,

Maximize Your Learning with CourseConnect – Included with Your Print Purchase!

Enhance your textbook experience with CourseConnect, an interactive learning platform designed to help you engage more deeply, study smarter, and achieve success in your course.

• Master Complex Concepts – Interactive learning activities simplify concepts and improve comprehension and retention.
• Track Your Progress – Real-time analytics and self-assessments help you identify strengths and focus on areas for improvement.
• Study Anytime, Anywhere – Enjoy seamless access to your eText and study tools whenever and wherever you need them.
• Help Whenever You Need It – Course Coach provides answers, summaries, and practice questions to keep you moving forward and build confidence.

Through purchase of this product, you'll get a license to continuous access to this CourseConnect course for as long as you need it, subject to our Terms of Use.