AI Tutor Beta – Frequently Asked Questions (FAQ)

What is the AI Tutor?

The AI Tutor is an smart study assistant built into your course platform. It uses advanced AI technology to help clarify course content, answer your questions, and offer explanations or examples when you need support. This tool is part of a limited beta pilot program designed to improve your study experience.

How do I access it?

You’ll see a small icon with three star-like shapes in the bottom right corner of your screen. Click this icon to start chatting with the AI Tutor.

Where can I use it?

The AI Tutor is available everywhere in your course, except during quizzes or exams.

What can the AI Tutor do?

The AI Tutor can:

• Answer questions about course content
• Explain complex or unfamiliar concepts
• Provide real-world examples
• Quiz you with generated practice questions
• Summarize key content in your course

If you're unsure where to start, just ask a question based on what you're reading or studying.

What are some best practices for using the AI Tutor effectively?

• Be specific. Clear questions get better answers.
  Example: “What are the symptoms of major depressive disorder?” is better than “Explain this.”
• Include context. Mention where you are in the course to help the Tutor respond accurately.
  Example: “In the chapter on AI, I don’t understand the difference between supervised and unsupervised learning. Can you clarify?”
• Use numbers. If the AI Tutor gives a list of options, just reply with the number of the one you want.
• Start fresh. When switching topics, click the “+” icon to begin a new conversation.
• Follow up. Don’t hesitate to ask for more detail or clarification.
  Example: “Can you explain step 2 again in simpler terms?”
• Test Yourself with the AI Tutor: Use the AI Tutor to generate practice questions or quiz you on specific topics.
  Example: “Can you give me a multiple-choice question on the last lesson?”

What should I do if the AI Tutor doesn’t give a helpful response?

Try rephrasing your question or adding more detail. You can also use the thumbs up/down icons to rate the response — your feedback directly helps us improve the tool.

Who is participating in this pilot?

We’ve selected a small group of our most engaged learners using key ExamPrepConnect and CourseConnect products. This is part of a limited pilot to ensure the AI Tutor meets your needs before wider rollout.

Can I share screenshots or talk about this online?

Since this is in Beta, we ask that you keep your experience private for now. Please don’t post screenshots or discuss the tool publicly until we’ve completed testing and made it available to a broader audience.

How can I give feedback?

You can use the thumbs up/down icons directly in the AI Tutor window or share your feedback directly with our product support team by emailing products@springerpub.com. We’d love to know what works, what doesn’t, and what you’d like to see next.