Our Commitment

Springer Publishing is committed to providing accessible, high-quality digital content that supports equitable access for all learners and professionals. Springer Publishing continually evaluates our products, conducts accessibility testing, and incorporates customer feedback to improve usability for all users.

Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards.

Accessibility Governance

We maintain a cross-departmental Accessibility Task Force that meets weekly to guide accessibility best practices and implement workflows and processes across our products and services.

Scope of This Statement

This statement applies to our digital platforms, websites, eBooks, and associated learning materials.

Accessibility Evaluation

We assess accessibility through a combination of:

• Manual testing (including keyboard navigation and screen reader testing)
• Automated testing tools
• Ongoing internal reviews and user feedback

Our Platforms

For detailed accessibility information about specific platforms, please refer to our Accessibility Conformance Reports (ACRs), available in VPAT format:

Our eBooks

Springer Publishing produce current publications in EPUB3 format, which includes:

• Navigational and structural tagging
• Defined reading order
• Compatibility with screen readers, text-to-speech, and magnification tools

Accessibility support may vary depending on the reading platform used by third-party retail partners.

Alternate Format Text

We provide accessible copies of our publications at no additional cost to qualified students, provided proof of purchase or rental is supplied.

We participate in the AccessText Network (ATN). Disability service providers in the U.S. and Canada are encouraged to submit requests through ATN for the fastest service. To contact AccessText, please email info@accesstext.org.

Students should contact their institution’s disability services office for assistance.

Student and Instructor Materials

Springer Publishing aims to make all student-facing materials (including presentations, activities, and assessments) accessible. Accessibility for instructor materials continues to improve as new resources are developed.

Audio and Video Content

We aim to provide:

• Closed captions for all educational videos
• Transcripts for audio and video content

If transcripts are not available, they can be provided upon request.

Known Limitations

While Springer Publishing strives to ensure accessibility across all content, some materials may not yet fully meet WCAG 2.2 Level AA standards. We are actively working to improve accessibility as part of our ongoing efforts.

Accessibility Support and Feedback

We welcome feedback on the accessibility of our products and services.

If you encounter accessibility barriers or have specific requests, please contact us:

Email: Accessibility@springerpub.com
Response time: 3-5 business days

We are committed to responding promptly and addressing accessibility issues where possible.